Cancellation requests received more than 24 hours before the appointment or for treatments paid for but not scheduled or complete will be refunded on request in full less a 5% handling fee to cover third party payment processing.
The treatments you select are reserved for you, cancellations made with less than 24hrs notice or failure to take your appointment will result in the full treatment cost being charged.
Arriving late to an appointment may limit your treatment time so as to not inconvenience the next guest and the same treatment price applies.
Please inform us of any health related problems. Some medical conditions may prevent a treatment and it is advised to call in advance to discuss.
Any treatments totalling more than three hours must be paid for at the time of booking. Courses must be paid for in full.
Gift Vouchers must be handed in on arrival for chosen treatment. Lost or stolen Gift Vouchers cannot be replaced.
Offers and Gift Vouchers are valid for 12 months from date of purchase (unless otherwise stated).
To preserve the ambience of the salon it is requested that mobile phones are switched off.
All persons under 16 years of age must be assisted by parent or guardian.
Minimum Age 10 years. Children are not permitted in the salon while parent is having a treatment.
All treatments must be booked in advance.
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